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Signia Silk Charge&Go 3IX Digital Hearing Aid
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Overview
Signia Silk Charge & Go 3IX
Unleash the power of conversation – with Signia Integrated Xperience. Meet the world's first hearing aid with a multi-stream architecture, capable of accurately pinpointing multiple moving speakers in real-time conversation. Improved hearing is about more than just sound amplification. It is about empowering individuals to immerse themselves in their surroundings, create meaningful connections, and cherish every moment of life's experience. Experience the transformative power of real-time, dynamic conversation enhancement with Signia Integrated Xperience
- Rechargeable, Power to hear all day
- Immediate fit, immediate impact
- Speech stabiliser – preserves the natural envelope of speech in any situation
- Sound smoothing – reduces sudden loud sounds
- Listening to music – High definition music with 1 program option
- 1:1 conversation in noise – speech and noise management
- Precise hearing aid optimisation – Intermediate ability to self adjust in different soundscapes
- Tinnitus therapy
- Binaural One Mic Directionality – Microphones from each hearing aid work together*
- Connectivity to Signia app for both iPhone & Android
- 32 sound processing channels
*When wearing as a pair
Available in Two colours, Black and Mocha
Audiologist Support:
You may already have a hearing test audiogram, or you may need some support to understand the extent of your hearing loss, or which hearing aid to choose. Whatever your situation, talk to us about how we can help and book a free consultation with one of our audiologists through this link: audiology consultation
Best suited for Mild to Moderate hearing losses – although do feel free to send us a copy of your hearing test results as more moderate-severe losses may be able to be accommodated.
The Silk Charge & Go IX offers a range of features including:
- Power to hear all day - The convenience of a rechargeable battery for all-day listening. Plus, the accompanying case charges wirelessly, adding an extra level of hassle-free convenience.
- Immediate fit - Immediate impact The quick, satisfying experience of a ready-to-wear CIC. The Silk Charge&Go IX's small, snug design is discreet and it can be worn immediately.
- Control with a tap - A user-friendly app allows your clients to fine-tune their hearing aids to their unique needs for personalised control anytime, anywhere, using the user friendly Signia App.
- Binaural OneMic Directionality - The only instant fit CIC device that offers Binaural One Mic Directionality to focus on a speaker in noisy listening environments.
The Silk Charge & Go is sent with everything you will need to try the hearing aid at home:
- Signia 3.0 Click Sleeves
- Signia 3.0 Nanocare Wax Guard
- Brush with Magnet & Loop
- Charging Case
2 Year Hearing Aid Warranty
The warranty covers manufacturing and material defects in the hearing aid itself. Upon inspection Hearing Direct will either repair or exchange the hearing aid with a new or refurbished like for like unit at their sole discretion.
Warranty Limitation
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void.
Out of Warranty Hearing Aid Repair
If your hearing aid is out of warranty Hearing Direct will inspect the device and either repair or replace it with a fully refurbished device for £250.00 Out of warranty repairs are guaranteed for a period of 6 months.
Warranty Limitation
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void. Please note that receiver wires are not covered under the 2-year manufacturer warranty as these are considered an accessory item that can be replaced.
Delivery
For hearing aids, we aim to program and dispatch within 5 working days of receiving your order. If we are unable to do this for any reason, we will contact you.
Returns
Hearing aids can be fully tested in ear; if the fit or sound is not satisfactory, they can be returned within 30 days of receipt for a full product refund. Used accessories such as batteries, domes or wax guards do not need to be returned. If physical damage beyond expected trial use is found on the hearing aid, our standard repair charge of £250 will be deducted from your refund as this affects our return policy with the supplier.
Shipping
United Kingdom Delivery Options and Prices
For hearing aids, we aim to program and dispatch within 5 working days of receiving your order. If we are unable to do this for any reason, we will contact you.
Delivery Option | Price | Estimated Delivery Time |
Royal Mail Tracked 48 | £3.49 (FREE On Orders Over £35) |
3 - 5 working days |
Royal Mail Tracked 24 | £3.99 (Only £1.50 on orders over £35) |
1 - 2 working days |
Fully Tracked Special Delivery by 1pm | £9.99 (On all orders taken by 15.00) Free on Hearing Aids | Guaranteed next working day by 1 pm |
International Delivery
Delivery Option | Price | Estimated Delivery Time |
Royal Mail International (Standard) | £6.99 | 5 - 10 working days |
Royal Mail International (Express) | £12.99 | 3 - 4 working days |
Please note that orders must be placed by 12pm Monday to Friday to guarantee next-day delivery. Orders are also not shipped over the weekend.
Delivery of the Goods will be made to the address provided by you at the time of placing your Order.
If your Goods are not delivered safely within a reasonable number of days of you receiving notification of dispatch, you should contact us. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected.
Returns
Our 30-day, money back guarantee is exactly that - if you are unhappy with any item you have bought from Hearing Direct International, you have the right to return within 30 days after it has been dispatched, for a replacement or full product refund.
What do I need to know about returning a phone or assistive listening device?
These products may be unwrapped for testing but if they prove to be unsuitable then a 100% refund will be issued only if the product is returned in a brand new, saleable condition, with all packaging and contents intact.
N.B. We would not consider an item to be re-saleable if:
- The box or contents are dirty or damaged.
- Personal data or phone numbers have been added.
- The original contents are damaged or missing.
Any phone that requires re-packing, to ensure it is as new, will attract a nominal charge of £7.50 that will be deducted from the refund. All returns will be quality assessed prior to refunding.
What do I need to know about hearing aids?
Hearing aids can be fully tested in ear; if the fit or sound is not satisfactory, they can be returned within 30 days of receipt for a full product refund. Used accessories such as batteries, domes or wax guards do not need to be returned. If physical damage beyond expected trial use is found on the hearing aid, our standard repair charge of £250 will be deducted from your refund as this affects our return policy with the supplier.
What do I need to know about returning hearing aid accessories?
These products must be returned, in their original packaging, un-opened and in a brand new, saleable condition. All returns will be quality assessed prior to refunding.
Please note we are unable to accept returns outside this 30-day period unless the item is deemed faulty, in which case, a replacement or repair of the faulty item will be offered.
To return goods you need to contact us to obtain a Return Authorisation Number (RAN).
You can request a RAN by emailing customerservices@hearingdirect.com or calling us on 01264 313110 or 0800 032 1301. The RAN should be quoted on an accompanying letter to explain the reason for return and ideally a copy of the original invoice. We recommend you obtain proof of postage from the post office when returning any item to us.
You will be notified by email or in writing when your returned goods have been received by us.
For more details, see "Your right to cancel", in the terms and conditions. Your statutory rights are not affected.
When does the 30-day period start?
We will stamp your receipt with a date when we put it in the post. The 30-day period will start from this date; returns must have a posting date no more than 30 days after this dispatch date.